The main feature included with PINpoint v2.2 is the support for Static Groups in addition to Dynamic Groups (which were introduced in PINpoint v2.1).

The application is now able to generate a contact list that is grouped based on predefined static groups. This allows the PINpoint user to further leverage the concept of master/details enabled by the grouping feature. 
 

PINpoint supports 2 types of groups:

• Dynamic Groups, e.g. grouping by City, Department, Manager, Title, Wireless Carrier, etc.
  • Grouping can be enabled by checking the “Grouped List?” checkbox under the Delivery >> Channel tab. Once enabled, PINpoint will create Dynamics Groups.
  • With Dynamic Groups the contacts are grouped according to the value of the first data column displayed in the list.
  • When Dynamic Groups are used, a contact will show up only once in the entire list (even if it belongs to more than one group). 
• Static Groups, e.g. grouping by alternate organizational structure (e.g. IMS/emergency teams), project teams, etc.
  • To use Static Groups check the “Enabled?” checkbox under the Static Groups section in the Delivery >> Channel tab (please note if Grouped List checkbox is not enabled the Static Groups settings are not displayed).
  • Once Static Groups are enabled, the contacts on the output list will be grouped based on the predefined list of Static Groups (defined using the Maintain Static Groups section under Delivery >> Channel).
  • To determine if a particular contact person is part of a Static Group or not, PINpoint uses the value of the first data field displayed on the list and checks if the value contains the Static Group name. The first data field on the list could be replaced with the Static Group name by checking the “Display Group Name” checkbox in the same section.
  • To accommodate contacts that belong to multiple Static Groups, the first data field may contain a delimited list of group names, separated by the token specified in the “Separator Token” textbox.
    • If the “Separator Token” textbox is left blank, PINpoint will use a "starts-with" condition to determine if a contact is a member of a Static Group.
    • If a Separator Token is entered, PINpoint will use a "contains" condition to determine if a contact is a member of a Static Group (e.g. ~StaticGroupName~ contained in the first data field of the list or test if the first field starts with StaticGroupName~).

PINpoint ships with a proof-of-concept for Static Groups, that allows you to create a Glossary-like contacts list out-of-the box. In order to do this follow these steps:

1. Go to Delivery >> Channel
2. Check the “Grouped List?” checkbox
3. Check the “Enabled?” checkbox under the Static Groups section
4. Ensure that “Display Group Names?” checkbox is unchecked
5. Ensure that “Separator Token” textbox is empty
6. Click the “Add Glossary Groups” button
7. Click the “Save” button to persist your changes
8. Ensure that the first column of your list (as defined in Content >> Data Fields) has the data field based on which you want to generate the Glossary (e.g. Name)
9. Go to Recipients >> List of Recipients
10. Click on the view button for one of the recipients to preview the list that will be pushed to that particular recipient.

[NB. for better performance on the handheld, PINpoint ships with the Grouping feature disabled by default (lists without grouping have the smallest footprint)].