By default PINpoint stores four values for each contact displayed plus the links hidden under each field. By default, these fields are: Full Name, Mobile Phone Number, E-Mail Address and PIN Number.

The Administrator can easily customize PINpoint to provide additional information from BlackBerry Server or from your Corporate Directory. For example, PINpoint can display your contacts' office phone numbers, position titles, departments, or locations.

These information can be presented on the device using different layouts, and combinations of text or icons. The hyperlinks under each field can also be easily customized to, for example, open a map when you click on the zip/postal code of your contact.